How to Buy a Phone Number

I. Buying a New Phone Number

1. Navigate to Phone System:

   • Go to Settings in the main left-hand menu.

   • Under the Communication category in the Settings menu, click on Phone System.

     

2. Initiate Purchase:

   • You will see a list of your current phone numbers (if any).

   • Click the + New Number button located towards the top right of the Phone Numbers list.
     
     

     

3. Configure Your New Number:

   • An "Add Phone Number" pop-up window will appear.

   • Name: Enter a descriptive name for this phone number (e.g., "Main Office Line", "Sales SMS Number"). This is for your internal reference.

   • Country: Select the country for the phone number (e.g., United States).

   • Prefix (Optional): You can enter a desired area code (e.g., 404).

     • Note: If a number is available in your desired area code, the system will assign one. If not, the system will assign a number from a different, available area code within the selected country.

   • Review the monthly cost indicated for the number.

     

4. Complete Purchase:

   • Click the Buy New Number button.

     

5. Confirmation:

   • A confirmation message will appear indicating "The number has been configured in your account."

   • Click Close.

     

6. Verify Number:

   • You will now see the newly purchased number added to your list on the Phone Numbers page.

II. Setting a Primary Number (Optional)

You can designate one number as your primary number, often used as the default caller ID for outgoing calls or messages.

1. Edit the Number: Find the number you wish to set as primary in the list and click the Edit link next to it.

   

2. Mark as Primary: On the number's configuration screen, check the box next to Mark as Primary.

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3. Save Changes: Click the Save Details button. You should see success messages confirming the update.

   

III. A2P 10DLC Registration (Required for U.S. SMS)

Registering your number (A2P 10DLC) for compliance | HubOne